Shipping Policy

Shipping and Delivery

Welcome to SevenProm, We're excited to have you here. Below you'll find all the information you need about shipping and delivery when you shop with us and our trusted supplier, CJDropshipping.

Shipping Times

Our products are sourced from CJDropshipping, a leading fulfillment company. Shipping times vary depending on the product's availability, processing time, and destination. Typically, orders are processed within 1-3 business days, and shipping times range from 7-20 business days. Please note that these are estimates, and actual delivery times may vary.

Supplier Information

We work closely with CJDropshipping to ensure that your orders are processed efficiently and delivered promptly. Once your order is placed on our store, CJDropshipping will handle the fulfillment process, including packaging and shipping directly to you.

Tracking Orders

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate its arrival date. Please allow 2-5 business days for the tracking information to become available.

Shipping Costs

We strive to offer competitive shipping rates for our customers. Shipping costs vary depending on the product's weight, dimensions, and destination. Some products may qualify for free shipping, while others may have shipping fees calculated at checkout.

Customs and Duties

For international orders, please be aware that customs duties, taxes, and import fees may apply upon delivery. These charges are determined by the customs authorities in your country and are beyond our control. We recommend checking with your local customs office for more information on any potential fees.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please contact us within 30 days of receiving your item to initiate a return or exchange. Please note that return shipping costs may apply, and items must be returned in their original condition for a refund or exchange.

Customer Support

Have questions or need assistance? Our customer support team is here to help! Contact us via email at or through our website's live chat feature, and we'll be happy to assist you with any shipping-related inquiries.

Supplier Terms and Conditions

Please note that CJDropshipping may have specific terms and conditions regarding shipping, returns, and product quality. By placing an order with us, you agree to abide by CJDropshipping's policies in addition to our own.

Review and Update

We regularly review and update our shipping and delivery information to ensure it remains accurate and up-to-date. If you have any suggestions or feedback, we'd love to hear from you!

Thank you for choosing SevenProm for your shopping needs. We appreciate your support!