Welcome to Sevenprom

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Delivery Time

As our custom size dresses are made to order. Once placed, your order will be confirmed with our quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to get to work. This can take 1-3 business days.

Each dress is made-to-order by our tailors, taking around 2-3 weeks. If you are in hurry, please contact us to confirm.

The shipping time consists of two sections:
Before your order is shipped, Sevenprom has to process your order and put all your items through its strict quality control tests. Because of this, Total Delivery Time is different from shipping time alone.

Total Delivery Time = Processing Time + Shipping Time

Processing Time: Verification of order details, allocating, quality checking and packaging.
Shipping Time: The time taken to arrive to destination after dispatch from our warehouses.


INTERNATIONAL SHIPPING POLICY

Standard Shipping($22.99) takes 6-8 business days for delivery.
Expedited Shipping($28.99) takes 3-5 business days for delivery.
Delivery generally takes 3-8 business days, But this is depending on your region.

Tips: The shipping time is greatly influenced by COVID-19, which is out of our control. Hoping for your understanding.

Please be aware that all international orders may be subject to additional duties, brokerage or custom fees upon delivery. These fees are calculated by customs officials and cannot be estimated prior to shipping. Delays in customs are possible with every international order, which may affect delivery arrival times. SEVENPROM has no control over customs fees or delays. You may contact your local customs office to determine customs costs.

Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.